Wireless@SGx App Setup Guide - Windows

Wireless@SGx is a free public Wi-Fi service in Singapore that provides users with high-speed Internet connectivity. If you are wondering how to connect to the Wireless@SGx network using a Windows device, IMDA has created a step-by-step setup guide to help you get started.

Windows Setup Guide

This guide is for all devices running on Windows. Once this one-time setup is complete, your device can connect automatically to Wireless@SGx at all Wireless@SG hotspots. Internet connection is required for this setup.

  • Windows Set Up Guide
    Go to https://go.gov.sg/wsgx or scan the QR code.
  • Windows Set Up Guide
    Wireless@SGx Landing Page.
  • Windows Set Up Guide
    Setup Device

    Tap 'Device without local SIM'.

  • Windows Set Up Guide
    Select Operating System

    Tap 'Windows'.

  • Windows Set Up Guide
    Select Profile

    Tap ‘Create Profile’ if you are a new user, otherwise tap ‘Reset Profile’.

  • Windows Set Up Guide
    Read Terms of Use & Privacy Profile

    Tap 'Accept' to continue.

  • Windows Set Up Guide
    Choose any provider

    Tap any one of the Wireless@SG operators.
    *Does not have to be your cellular provider.

  • Windows Set Up Guide
    Enter Personal Details

    Select your birthdate and key in your mobile number.

  • Windows Set Up Guide
    Agree to the Terms and Conditions

    Check the box, enter the Captcha and tap 'Next' to continue.

  • Windows Set Up Guide
    Verify Your Mobile Number

    Receive an SMS One-Time Password (OTP) on the mobile number you provided.
    Key that in and click ‘Next’.

  • Windows Set Up Guide
    Username & Password

    Click the 'Copy' button to copy the username & password.

  • Windows Set Up Guide
    Go to Wi-Fi Settings

    Tap on ‘Wi-Fi icon’ at bottom right corner of the taskbar and tap ‘Wi-Fi Network’.

  • Windows Set Up Guide
    Go to More Wi-Fi Settings

    a) Go to Network & internet;
    b) Go to Wi-Fi;
    c) Go to Show available networks;
    d) Search Wireless@SGx or add a new network;
    e) Tap ‘Connect’ to proceed.

  • Windows Set Up Guide
    Enter Username

    In the Wi-Fi settings:
    a) Paste the entire string of username and password into 'Username' field;
    b) Select and cut the password portion from the 'Username' field;
    c) Delete any extra space(s) in the 'Username' field.

  • Windows Set Up Guide
    Enter Password

    Paste the password into ‘Password’ field.

  • Windows Set Up Guide
    Happy Surfing!

    Tap 'OK' and enjoy seamless connection to Wireless@SGx.

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LAST UPDATED: 09 MAY 2025

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